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Business communication, networking, introductions.

20 questions
for a business introduction

How to move from “Hi, what do you do?” to a real conversation
Networking and soft skills

How to start a conversation without awkwardness

And here I am at a meeting, conference, or переговоры. In front of me is someone I want to build a connection with. In my head — only the classic “Uhh… what do you do?”. But I don’t want to be just another person asking that.

Here are 20 questions that help me move from a formal “hello” to a real conversation:
  1. What excites you the most in your work right now?
  2. Which business challenge is currently energizing you the most?
  3. What was the most unexpected turn in your career?
  4. Who have you been especially lucky to work with?
  5. Which skills do you consider critical in your profession today?
  6. What are you most proud of in your current project or business?
  7. What lesson did you learn from your last unsuccessful decision?
  8. What helps you make difficult decisions?
  9. How do you recharge when work doesn’t let go?
  10. Who inspires you professionally?
  11. What topics interest you outside of work?
  12. Which trends in your industry make you skeptical?
  13. What would you change about your first job?
  14. What is the most important habit you’ve built over the past three years?
  15. How do you track your progress or growth?
  16. What helps you keep your team focused?
  17. How do you recognize that someone is “your kind of person”?
  18. What would you happily delegate forever?
  19. What is the key indicator of a successful partnership for you?
  20. If you could ask any business leader one question, what would it be?

The main thing is to truly listen to the answer

It’s not just about asking the “right” question — it’s about truly hearing the answer.

Real business communication begins where there is genuine interest, respect, and attention to the person. Where formality gives way to a real spark. That’s how trust-based relationships are built — the foundation of strong networking.
Leonid Bugaev
is an expert in business communications, a corporate trainer, speaker, and conference moderator. He is the author of the books “Mobile Marketing”, “Mobile Networking” and "People Like Me: 99 Rules for Building Connections That Actually Matter."

Follow Leonid on Telegram, Facebook, Instagram, and YouTube so you don’t miss new publications. Also take a look at his business training programs on networking, B2B sales and trendwatching, as well as his books and interviews.